Data Recovery from Damaged Computers or Devices

Posted on March 28, 2016.

Recovering lost data can often be tricky after an accident happens, and the success of data recovery for damaged computers and other devices depends on the cause of the damage.

Recovery Options

Data from a computer sometimes can be recovered with professional software, such as PhotoRec or Recuva, or commercial software such as Kroll Ontrack. If the SSD or hard drive is physically damaged, the only option may be data recovery services. For damaged Android or iOS devices, tools from MobiKin or FonePaw may recover some data.


Dropped Device: With a computer, the SSD or hard drive can be removed, and files can be copied to another computer. If the drive was damaged, recovery software or services may possibly retrieve some data. With damaged mobile devices, software may be able to recover data from SD cards, though recovery from internal memory is unlikely.

Wet Device: If the battery was removed fast enough and the device dried quickly, it may still operate. If not, the hard drive on a computer may still work, allowing the drive to be removed and files copied. Files may also be recoverable from the SD card of a wet mobile device, though possibly not from internal memory.

Broken Screen: A broken screen will typically not damage the device itself. If the screen can be replaced, the files should be intact. If not, the SSD or hard drive of a computer can be removed and files can possibly be copied with an external adapter. For mobile devices, recovery software should be able to copy the data.

Malware: Recovery software may be able to recover some files on computers or mobile devices affected by malware, but not those encrypted by Ransomware.

To avoid data loss from malware, be sure to use antivirus software and a firewall on both home and business systems to prevent unauthorized programs from running or accessing the internet. Additionally, perform regular backups to avoid the need for data recovery for damaged computers.